Skip to main content

Cybersecurity

SOC

Defense against digital risks

Built on a foundation of highly qualified specialists and mature processes, our SOC operates continuously, 24 hours a day, 7 days a week, to monitor, detect, and mitigate security incidents before they can cause significant impacts to your business.

Integrating cutting-edge technology, including the capabilities of our SIEM platform and the transformative power of Artificial Intelligence, the Faiston SOC transforms security management from a reactive task to a proactive and predictive posture.

Defense against digital risks

Pillars of our SOC

24×7 Monitoring and Detection

  • We conduct continuous monitoring of logs, events, and critical assets in your environment – servers, networks, applications, cloud infrastructure (including Azure, GCP, and other multi-cloud platforms), and endpoints.

  • We utilize real-time detection of malicious activities, anomalies, and signs of compromise, leveraging SIEM technology to aggregate and correlate security data.

  • We generate prioritized and actionable alerts, essential for our team to initiate a response quickly, reducing the risk and impact of an incident.

Proactive Threat Hunting

  • Our Threat Hunting analysts actively search for advanced persistent threats (APTs) that may have evaded traditional security controls.

  • We conduct sophisticated behavioral analysis and investigation of internal and external threats.

  • Incorporating AI: Our hunting activities are guided by threat intelligence and insights generated by Artificial Intelligence. AI analyzes large volumes of historical and real-time data, identifying subtle patterns or deviations that may indicate the presence of an unidentified threat. This allows us to generate more accurate hypotheses and create custom queries to search for evidence of compromise more efficiently. Detection automation for specific contexts is also enhanced with machine learning.

Incident management

  • When an incident is detected, we trigger automated playbooks for immediate response and containment, minimizing the propagation of the attack.

  • Our team conducts digital forensic analysis and post-incident investigation to understand the root cause, scope, and impact, and to collect evidence.

  • We coordinate communication and remediation plans, as well as provide clear executive reports on the incident.

  • Incorporating AI: AI assists in initial triage and prioritization of incidents, ensuring that the most severe cases are addressed with the highest urgency. ML algorithms can predict the likely extent of an attack based on known patterns, helping the team to mobilize the appropriate resources quickly.

Orchestration and Automation (SOAR)

  • The Faiston SOC uses SOAR (Security Orchestration, Automation and Response) platforms to integrate and orchestrate its various security controls.

  • We automate workflows for triage, classification, initial response (such as blocking malicious IPs or isolating endpoints via EDR), and escalation.

  • This results in a significant reduction in response times, increased operational efficiency, and the ability to maintain effective security coverage 24×7, even under high alert volumes.

  • Incorporating AI: AI can suggest more effective response actions based on incident analysis and the history of successful remediations.

Reports, Dashboards and Compliance

  • We offer real-time interactive dashboards and detailed periodic reports on security posture, events, incidents, and trends.

  • We generate complete and structured evidence to assist your company in meeting compliance and audit requirements (LGPD, ISO 27001, PCI-DSS, among others).

  • Our reports provide clear indicators for analyzing the evolution of your security posture and support strategic decision-making.

    Benefits

    Hiring the Faiston SOC means more than just monitoring; it means having a strategic partner dedicated to your security:
    • Centralized and Complete Visibility: We eliminate blind spots by monitoring all your critical assets from a single operations center.
    • Agile and Coordinated Response: Our 24×7 team and automated playbooks ensure a quick and effective reaction to any incident, minimizing exposure time and impact on the business.
    • Access to Threat Intelligence and Specialized Hunting: Benefit from the proactive knowledge of our specialists and AI capabilities to identify and neutralize sophisticated threats that traditional controls do not detect.
    • Reduction of Internal Team Overload: Free your IT/Security team to focus on strategic initiatives, while our specialists handle the 24×7 security operation.
    • Scalable Structure and Leading Technology: We use market platforms (like those mentioned on the SIEM page) and adapt our operation as your needs grow.
    • 24×7 Operations by Certified Team: Our team of certified specialists is always vigilant, following our own continuous improvement methodology.
    • Simplified Compliance and Auditing: We provide the necessary evidence and support your processes to meet various regulations.
    Our Cybersecurity Team

    Our Cybersecurity Team

    Behind the technology is our team of specialists – the backbone of the Faiston SOC. Composed of analysts, responders, investigators, and multidisciplinary threat hunters, our team holds the most recognized certifications in the market (SOC Analyst, SIEM Engineer, CISM, CISSP, CEH, among others).

    With practical experience working with clients across all sectors and in-depth knowledge of global compliance, our team is prepared to tackle the most complex security challenges and adapt to the specificities of your environment.

    The strength of our team of over 300 employees and a network of more than 5,500 approved technical partners throughout Brazil ensures that we have the capacity and local knowledge necessary to support your operations anywhere in the country.

    SOC Service Packages

    Basic Package – Level 1

    Essential Monitoring

    • Ideal for SMEs that need basic visibility.

    • Features: 24×7 Monitoring (automatic log collection from firewalls, endpoints, servers), Basic SIEM (analysis and correlation with automated alerts), Monthly Reports, Visibility Portal. No direct active response in the SOC, but integrated with ITSM for level 1 remediation.

    • Basic SLA: Response to critical incidents within 2 hours (time to trigger/start analysis by the SOC).

    • Advantages: Low cost, essential visibility.

    Intermediate Package – Level 2

    Standard Monitoring

    • For companies seeking more robust monitoring and action on critical incidents.

    • Features: Comprehensive 24×7 Monitoring (includes apps, DBs, networks), Advanced SIEM (behavioral detection, threat intelligence), Automated Response (SOAR), Incident Response 8×5 (SOC team available during business hours), Biweekly Reports, monthly Vulnerability Management.

    • Intermediate SLA: Response to critical incidents within 1 hour.

    • Advantages: Enhanced control, sophisticated detection, automated response.

    Advanced Package – Level 3

    Advanced Monitoring

    • Designed for organizations that require continuous monitoring and specialized support 24×7.

    • Features: Total Monitoring (including cloud and distributed networks), Advanced Threat Detection (APT) with extensive use of AI and Machine Learning, Specialized Forensic Analysis (96 non-cumulative hours), 24×7 Incident Response (dedicated SOC team for real-time action), Security Consulting (70 hours, holistic and specialized), Weekly Reports.

    • Advanced SLA: Response to critical incidents within 30 minutes.

    • Advantages: Personalized service, rapid response 24×7, specialized resources, ideal for larger companies or critical sectors.

    Premium Package – Level 4

    Dedicated SOC and Managed Cybersecurity – MDR

    • The most comprehensive package, for large corporations or highly regulated sectors.

    • Features: Dedicated SOC (exclusive team, customized processes), Global Monitoring and Threat Intelligence (global IT integration), Complete Incident Management (from start to finish, with AI assisting in analysis and remediation), Real-Time Response (direct access to resources, 24×7), Compliance and Audits (comprehensive support, customized reports), Integration with DevSecOps (ensuring security in the development cycle).

    • Advantages: Tailored solution, total security management, specialized 24×7 support with an exclusive team.

      SOC: agile cycle solution

      Our engagement and operation process is continuous and adaptable:
      Assessment and Planning
      We conduct a detailed assessment of your environment, define the data sources to be monitored, the necessary integrations, and the KPIs (Key Performance Indicators) that will be monitored by the SOC.
      Implementation and Integration
      We configure the SIEM platform (detailed on the SIEM page), onboard your assets (servers, networks, cloud, etc.), integrate existing security tools, and define the incident response playbooks that will be used by the SOC team.
      Active Monitoring and Threat Hunting
      Start of 24×7 operation by our SOC. We perform continuous monitoring, proactive threat hunting (enhanced by AI), and respond to detected incidents, all in agile improvement cycles.
      Optimization and Reporting
      Periodically (as per the contracted package), we conduct operation reviews, provide detailed executive reports, hold technical meetings, and adjust configurations and playbooks based on the evolution of threats and your business needs. AI-assisted analysis in the reports helps identify trends and areas of focus for optimization.

      Testimonial

      “With the Faiston SOC, we drastically raised the level of protection, reduced detection and response times, and gained clear reports for audits and business decision-making.”
      Lucas Nogueira, IT Manager, Retail Company

      Case Study

      “A fintech experienced a 70% reduction in incident response time after integrating logs, endpoints, and cloud systems into the Faiston SOC. Proactive detections guided security improvements and passed audits without non-compliances.”

      1. logo-fortinet
      2.logo-microsoft
      3. logo-cisco-partner
      4. logo-google-cloud
      5. logo-aws
      6. logo-ibm
      7. logo-data-dog
      8. logo-manageengine
      9. logo-watch-guard
      10. logo-nexans
      11. logo-hauwei
      12. logo-veem-am
      IT downtime

      Talk to Faiston

      Do you want to ensure total visibility and agile response to threats in your operation, with the support of a team of specialists 24×7 and the intelligence of AI?

      Talk to Faiston today and discover how our SOC services can transform your business security, turning concern into confidence, innovation, and competitive advantage!

      Monitor, respond, and evolve with the support of the best SOC in the market!