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Privacy Policy

This Privacy Policy aims to provide information regarding the processing of personal data when using our website and related services. This privacy policy applies to all websites or services that link to this Privacy Policy.

1. WHAT IS PERSONAL DATA?

Personal data is any information related to an identified or identifiable natural person. In other words, personal data is any information that allows a person to be identified, such as: name, date of birth, identification number, location data, and others.
Anonymized data (anonymous data) is not considered personal data, since after this process, identification by any means is not possible.

2. WHAT PERSONAL DATA IS COLLECTED? HOW IS IT COLLECTED? FOR WHAT PURPOSE?

2.1. WHEN WE COLLECT THIS DATA:
On our website, there are two forms of data collection:

  • 1) The first refers to data provided directly by the user, which occurs when you fill out the forms on our website.
  • 2) The second is automatic collection, which occurs when you access and browse our website.

2.2. WHAT DATA IS COLLECTED:
2.2.1. INFORMATION YOU PROVIDE US:
DATA ABOUT YOU, REGISTRATION AND CONTACT DATA: Your name, telephone number, email address. Essentially, we do not require personal data, only contact information. We do not request sensitive data under any circumstances.

USAGE DATA: Information about how you use our website and interact with us.

2.2.2. INFORMATION WE COLLECT AUTOMATICALLY:

TECHNICAL DATA: We collect technical data, such as: IP (Internet Protocol) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system or platform used for access.

For more information, please read our Cookie Policy.

2.3. FOR WHAT PURPOSES IS PERSONAL DATA COLLECTED AND STORED?
We collect data for different and specific purposes, such as:

  • a) improving our services;
  • b) communicating with the user, through notices, alerts, messages, and changes to conditions and policies;
  • c) security, compliance, and fraud prevention;
  • d) complying with laws, legal requests, and legal processes, enforcing our terms and conditions;
  • e) possibly filing lawsuits or defending ourselves.

2.4. WHAT HAPPENS IF YOU DO NOT PROVIDE US WITH THIS DATA:
Certain data is essential for improving access to and use of our services and website. Therefore, if you choose not to provide them, you may be unable to access and use our services and website.

3. WILL THE DATA BE SHARED?

We do not sell the data and information you provide us under any circumstances. We also do not share your data for marketing purposes.

Except in situations where the user gives their consent, Faiston does not license or sell your personal data to third-party companies for their own marketing purposes. In cases where this type of sharing occurs, the identity of these companies will be revealed before obtaining your consent.

We may also share your data when necessary to fulfill orders and/or legal obligations.

4. HOW DO WE PROTECT YOUR DATA?

The data and activity records collected will be stored in a secure and controlled environment. Your data is accessed only by duly authorized professionals, respecting the principles of proportionality, necessity, and relevance to our objectives, in addition to the commitment to confidentiality and privacy preservation under the terms of this policy.

5. HOW LONG WILL THIS DATA BE PROCESSED?

Data is kept only as long as it is useful to fulfill the purpose for which it was collected.
However, there are cases in which we may keep this data for the period necessary to comply with legal obligations. In these cases, it will not be in use, but rather stored for the eventual need to comply with a legal obligation.

6. WHO CONTROLS MY DATA?

The controller is the one responsible for decisions regarding the processing of personal data. In this case, we are the controller; our data is listed below:

6.1. WHO IS THE CONTROLLER:
Name: Faiston
CNPJ: 04.416.977/0001-45
Address: Al. Tocantins, 280, Alphaville – Barueri/SP – CEP: 06455-020

6.2. WHO IS RESPONSIBLE FOR DATA PROCESSINGPERSONAL INFORMATION:
Name:
Email: contato@faiston.com

7. WHAT RIGHTS DO I HAVE OVER THIS DATA?

The General Personal Data Protection Law (Law No. 13,709/18), in art. 18, lists the rights of personal data subjects, which we detail below:

  • Right of Access: You have the right to request information from us at any time regarding which of your data we are processing.
  • Right to Correction: You may, at any time, request the correction of your data that is incomplete, incorrect, or outdated.
  • Right to Deletion: You may request the deletion of unnecessary, excessive, or illegally processed data. You may also request the deletion of personal data for which you have provided consent, provided that this data is not necessary for us to comply with legal obligations.
  • Right to Portability: You may request, at any time, that your personal data be transferred to another service or product provider by simply indicating to which provider the data will be transferred.
  • Right to Information: You may request information regarding which companies and public agencies we share your data with.
  • Right to Withdraw Consent: You may, at any time, request the withdrawal of the consent you have provided to us.

7.1. HOW AND WHEN CAN I EXERCISE IT?
You can exercise them at any time by making a direct and free request to us.
Therefore, to exercise the rights listed above, as well as to ask any other questions or clarify any doubts, simply send an email to contato@faiston.com

8. THIRD-PARTY LINKS

Our website may contain some third-party links, plugins, and applications. By clicking on these links, you allow third parties to collect or share data about you.

It is important to note that these third-party websites have their own privacy policies, over which we have no control. Therefore, we have no responsibility or liability for them. Furthermore, we recommend that you read the respective website’s privacy policy when accessing these websites.

9. PRIVACY POLICY CHANGES:

We emphasize that this Privacy Policy may be changed at any time, which is why it is essential that users review it regularly.
The version date will always be found in the header of this policy.

10. LEGISLATION AND JURISDICTION:

This Privacy Policy and the relationship arising from the actions included herein, as well as any disputes arising therefrom, will be governed exclusively by Brazilian law.