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Managed Services

Middleware Services

Performance, integration and security

We bring to the market our specialized middleware management, the essential software layer responsible for integrating systems, applications, databases, and devices, ensuring fast, secure, and reliable communication in hybrid or complex IT environments. With our expertise, your company facilitates automation, efficiently scales digital services, and mitigates integration failures, thereby optimizing critical operations, reducing process latency, and minimizing operational maintenance costs

Practical example: In a large company, legacy ERP applications need to communicate in real-time with modern e-commerce and BI solutions. With the efficient use of middleware, this integration occurs smoothly and securely, preserving data integrity, optimizing internal processes, and enhancing the customer experience.

Benefits

Faiston’s middleware management brings visible results for medium and large business operations

Performance Increase

Response time up to 40% lower in inter-system integrations

Enhanced Security

Continuous monitoring and automatic updates mitigate vulnerabilities and unauthorized access

Scalability

Support for dynamic growth without the need for rework or unplanned downtime

Operating Cost Reduction

Process optimization and automation can reduce maintenance efforts by up to 35%

Compliance and Governance

Documentation, auditing, and alignment with regulatory standards (ISO, LGPD)

    Performance Increase
    Response time up to 40% lower in inter-system integrations
    Enhanced Security
    Continuous monitoring and automatic updates mitigate vulnerabilities and unauthorized access
    Scalability
    Support for dynamic growth without the need for rework or unplanned downtime
    Reduction of Operating Costs
    Process optimization and automation can reduce maintenance efforts by up to 35%
    Compliance and Governance
    Documentation, auditing, and alignment with standards (ISO, LGPD)

    Middleware Management

    We offer complete middleware service management solutions, with comprehensive solutions to integrate systems and applications securely, efficiently, and supporting heterogeneous ecosystems. We cover the entire lifecycle of integration between corporate systems and applications, working with leading market platforms and established technologies, as well as customized solutions and open-source components.

    This ensures flexibility, compatibility, and extensive support for hybrid or complex IT environments. Our expertise enables your company to integrate diverse environments securely, efficiently, and scalably, supporting automation and business continuity.

    Middleware Management

    Proactive Monitoring

    Detection of failures, bottlenecks, and unavailability risks 24/7.

    Updates and Patches

    Controlled application of fixes, eliminating vulnerabilities and maintaining system compatibility.

    Process Automation

    Development of routines for recurring tasks, reducing human errors and speeding up operations.

    Environment Integration

    Connectivity between legacy systems, ERPs, CRMs, and cloud/hybrid platforms.

    Queue and Messaging Management

    Efficient management of JMS, Kafka, RabbitMQ, IBM MQ queues, among others.

    Management of Connectors, APIs and REST/SOAP Services

    Publishing, versioning, and documentation of APIs for secure integration.

    Log Retention and Auditing

    Detailed log control for event traceability and regulatory compliance.

    Cross-platform support

    Coverage for Oracle WebLogic, IBM WebSphere, Red Hat JBoss, Apache Kafka, Tomcat, Microsoft BizTalk, MuleSoft environments, among others.
      Testimony

      Testimonial

      “The middleware management project with Faiston brought a 50% increase in speed for our ERP system integrations, as well as unprecedented stability for e-commerce operations.”

      Renato M, IT Manager  of a national retail sector

      “Faiston’s proactive support alerted us to a critical unavailability risk even before the problem reached the end user. The partnership revolutionized our IT vision.”

      Sandra K, Technology Director of a Industrial Holding

      security

      Case Study

      Industrial Holding

      Challenge: Dispersed integrations, high failure rates between systems, and intermittent unavailability.

      Solution

      • Diagnosis of information flows
      • Implementation of middleware with automation rules and online monitoring
      • Training and support 24/7

      Results

      • Reduction of integration incidents by 90%
      • System availability SLA raised to 99.98%
      • Significant improvement in internal process agility and user satisfaction

      Differentials

      • Certified Multivendor Team: Experts in Oracle, IBM, Red Hat, Apache, Microsoft, and hybrid platforms
      • Fast and Efficient Methodology: Agility in delivery and elimination of rework, even in complex projects
      • Consultative and Personalized Service: Tailored solutions directly aligned to the client’s strategic goals
      • 24/7 Support and Immediate Incident Response: In-house service center, with rigorous SLA and national management
      • Proven Track Record of Success and Satisfaction: High NPS scores and dozens of cases in critical environments
      • National Coverage: Operations, implementation, and support in all regions of Brazil, with exclusive logistical structure
      • Partnerships with Market Leaders and Open Ecosystem: Faiston operates from conventional environments to the most disruptive middleware trends

      Comparing to the market standard:

      While many providers limit themselves to basic support and reactive actions, Faiston delivers strategic vision, proactive consulting, and total transparency in the relationship, becoming an essential business partner.

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      Talk to Faiston

      Optimize, protect, and evolve your integrations with Faiston’s Middleware Management

      Have the peace of mind that only those who master the best market practices can guarantee.