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Services and Solutions

Managed IT

Excellence, security, and performance for high-demand digital operations

Faiston is a reference in Managed IT Services, supporting the innovative and efficient digital infrastructure your company needs.

We manage the operation, monitoring, support, and evolution of IT environments, ensuring availability, security, and total alignment with your business goals.

With Faiston, your company operates with agility, cost control, and protection against cybersecurity risks, driving growth without impacting users and clients.

Services and Solutions Managed IT Services

Solutions Offered by Faiston

NOC

NOC management with continuous monitoring, immediate response to incidents, and availability reports.

Servers and Storage

Complete and specialized management of servers and storage, ensuring high availability, security, and performance for your company’s critical infrastructure. 24×7 monitoring, automation, specialized support, and customized solutions that free your team to focus on the core of the business.

Middleware Services

Monitoring, updating, integration, and automation of corporate middlewares, accelerating connections between legacy and modern systems.

LAN / WAN

Administration, performance, and security of internal (LAN) and wide area (WAN) networks, including SD-WAN and segmentation.

Firewalls

Proactive management of security policies, rule updates, integration with SIEM, and response to threats for digital perimeters.

Database

Administration, backup, tuning, and scalability of critical databases to ensure integrity, performance, and regulatory compliance.

Backup

Implementation of policies, automation of routines, and periodic testing to ensure data recovery and business continuity.

Service Automation

Intelligent robots and automated workflows to increase productivity (e.g., over 8x increase), reduce errors, and ensure uninterrupted operations.

    Faiston Differentials

    • Personalized approach: Tailored solutions for each client’s reality, regardless of size or sector.
    • Multidisciplinary team: Professionals with proven expertise, certification from leading manufacturers, and extensive experience in large projects.
    • Agile and proactive service: National 24/7 support, strict SLAs met with excellence.
    • Cutting-edge technology: Use of the best tools on the market and transparent integration with on-premises, hybrid, or cloud environments.
    • Compliance and security: Operation compliant with LGPD, ISO standards, and global IT practices.
    • Total transparency: Reports, dashboards, and ongoing alignment meetings to ensure visibility and control over the entire operation.

    Benefits of the Services

    By adopting Faiston’s Managed IT Services, your company experiences proven gains in efficiency, quality, and reliability:

    24/7 Proactive monitoring

    Specialized teams monitoring, triggering alerts, and resolving incidents before they affect the business.

    Certified specialists

    Experienced multidisciplinary professionals, certified in the main technologies and platforms in the market (Microsoft, Cisco, AWS, Oracle, Fortinet, Vmware, RedHat, among others).

    Reduction of risks and operational costs

    Automated processes, rapid responses to incidents, and financial predictability, eliminating downtimes and rework.

    Scalability and flexibility

    Services designed on demand to grow at the pace of your company, without wasting resources or project delays.

    Compliance and governance

    Practices aligned with LGPD, ISO 27001, ITIL frameworks, and global security and auditing standards.

      Consultancy

      Consultancy

      Faiston offers specialized IT consulting as an integral part of managed services. We operate from detailed diagnostics of the environment, identifying security and performance gaps, to recommending customized solutions, network architecture, SLA definition, and planning for technological evolution, fully aligned with the strategic objectives of the business. Each project includes continuous support from specialists and direct interaction with the client to validate results.

      Installation Services

      Installation Services

      The installation process at Faiston ensures a swift, documented, and secure technical implementation. It encompasses everything from the joint development of the schedule, physical and virtual installation of assets, to policy configuration, integration with existing platforms, and execution of validation tests — all under strict compliance standards, with documentation provided for auditing and governance.

      Testimonial

      “Hiring Faiston’s Managed IT Services was a turning point for our company. The expertise and dedication of the team ensured we could focus on our core business without worrying about our IT infrastructure.”
      Technology Director of a Multinational Food Company

      Case Study

      Discover how Faiston helped a company in the financial sector optimize its IT infrastructure. By implementing our managed services, the company was able to reduce its operational costs by 40% and improve system availability to 99.9%, allowing for continuous and secure operations. The smooth transition and continuous support provided a significant improvement in the efficiency of the technological environment, generating greater satisfaction among end users.

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      Talk to Faiston

      Ready to revolutionize your IT infrastructure?

      Contact us now and discover how Faiston’s Managed IT Services can transform your technological environment, delivering superior and sustainable results.