End-User Services
IT Asset and Logistics Management
Comprehensive Hardware and Software Control
Comprehensive management of hardware and software assets, including contract management, recording of asset movements, and conducting physical and logical inventory to keep the database updated and optimize future investments.

Logistics Structure
Logistics Center
Satellite Stocks
12 units strategically positioned in major capitals for quick and efficient support*
Operational Bases
Over 5,500 Field Service Technicians across 257 bases, ready to assist throughout Brazil
Own and Approved Laboratories
Asset Management
Faiston offers a comprehensive Asset Management service through the SGA – Asset Management System. Our service includes:
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Manual and Automatic Inventory: Continuous accuracy and control of assets.
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Asset Tracking: Detailed monitoring of the location and status of equipment.
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Inconsistency Incidents: Automatically opened to resolve discrepancies between inventories and verifications.
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Secure Management of Hardware and Software: Constant monitoring for asset integrity.
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Life Cycle Analysis: Maximization of value and efficiency of resources through predictive maintenance practices.

IT Logistics
We operate efficient IT logistics with:
- Logistics Areas: In the capitals, with parts and components from Faiston or clients.
- Storage in Technical Bases: Strategic distribution of spare parts.
- Central Warehouse in Barueri, SP: Stores and distributes spare parts to ensure quick service in the region and restocking of inventories in the capitals.

Technical Laboratories
We use our own and certified laboratories in 49 cities for specialized repairs and maintenance, ensuring system continuity.
Capacity and Differentials
- National Coverage: Logistic and operational support throughout Brazil.
- Guaranteed SLA: Technicians strategically positioned for quick responses.
- Multivendor Expertise: Extensive stock of parts and equipment from various suppliers.
IT-Driven Logistics Optimization
Route optimization
Inventory management
Warehouse layout and design
Demand forecast
Fleet management
Last mile delivery
Technological integration
Cost optimization
Testimonial
“Faiston has revolutionized our asset management. Efficient tracking and logistical support have been key to our success.”
Renata Almeida, IT Manager, Industrial Sector Company
Case Study
A major Brazilian bank reduced response times for critical repairs by 40% using Faiston’s logistical support network, minimizing downtime and maximizing service availability.

Talk to Faiston
Contact Faiston to transform your logistics and asset management into efficient and secure operations. Schedule a free consultation to see how our services can benefit your company.
With Faiston, your IT operations are in good hands, ensuring efficiency and speed at every step. Experience our services and see the real difference in managing your assets.
Complete management of hardware and software assets!
Portuguese (Brazil) 

































