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End-User Services

IT Asset and Logistics Management

Comprehensive Hardware and Software Control

Comprehensive management of hardware and software assets, including contract management, recording of asset movements, and conducting physical and logical inventory to keep the database updated and optimize future investments.

Complete hardware and software asset management

Logistics Structure

Logistics Center

Strategically located in São Paulo to optimize distribution.

Satellite Stocks

12 units strategically positioned in major capitals for quick and efficient support*

Operational Bases

Over 5,500 Field Service Technicians across 257 bases, ready to assist throughout Brazil

Own and Approved Laboratories

Repairs and maintenance in cities with over 500,000 inhabitants.

Asset Management

Faiston offers a comprehensive Asset Management service through the SGA – Asset Management System. Our service includes:

  • Manual and Automatic Inventory: Continuous accuracy and control of assets.
  • Asset Tracking: Detailed monitoring of the location and status of equipment.
  • Inconsistency Incidents: Automatically opened to resolve discrepancies between inventories and verifications.
  • Secure Management of Hardware and Software: Constant monitoring for asset integrity.
  • Life Cycle Analysis: Maximization of value and efficiency of resources through predictive maintenance practices.
IT Logistics

IT Logistics

We operate efficient IT logistics with:

  • Logistics Areas: In the capitals, with parts and components from Faiston or clients.
  • Storage in Technical Bases: Strategic distribution of spare parts.
  • Central Warehouse in Barueri, SP: Stores and distributes spare parts to ensure quick service in the region and restocking of inventories in the capitals.
Technical Laboratories

Technical Laboratories

We use our own and certified laboratories in 49 cities for specialized repairs and maintenance, ensuring system continuity.

Capacity and Differentials

  • National Coverage: Logistic and operational support throughout Brazil.
  • Guaranteed SLA: Technicians strategically positioned for quick responses.
  • Multivendor Expertise: Extensive stock of parts and equipment from various suppliers.

IT-Driven Logistics Optimization

Route optimization

Determination of the most efficient routes for the transportation of goods. This involves minimizing travel time, fuel consumption, and costs while maximizing delivery speed.

Inventory management

Balancing inventory levels to avoid stockouts and minimize excess inventory. This ensures that goods are available when needed without tying up capital.

Warehouse layout and design

Optimizing warehouse and distribution center layouts to minimize handling time, reduce congestion, and improve order fulfillment.

Demand forecast

Utilization of historical data and predictive models to accurately estimate future demand. Accurate forecasts help avoid overstocking or stockouts.

Fleet management

Efficient management of a fleet of vehicles, including maintenance schedules, driver assignments, and load planning.

Last mile delivery

Focus on the final delivery stage from distribution centers to end customers. Efficient last-mile logistics can significantly impact customer satisfaction.

Technological integration

Leverage technologies like GPS, RFID, and real-time tracking to monitor shipments, optimize routes, and enhance overall visibility.

Cost optimization

Balancing service levels with cost considerations. Logistics optimization aims to achieve the best balance between service quality and expenses.

    Testimonial

    “Faiston has revolutionized our asset management. Efficient tracking and logistical support have been key to our success.”
    Renata Almeida, IT Manager, Industrial Sector Company

    Case Study

    A major Brazilian bank reduced response times for critical repairs by 40% using Faiston’s logistical support network, minimizing downtime and maximizing service availability.

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    IT downtime

    Talk to Faiston

    Contact Faiston to transform your logistics and asset management into efficient and secure operations. Schedule a free consultation to see how our services can benefit your company.

    With Faiston, your IT operations are in good hands, ensuring efficiency and speed at every step. Experience our services and see the real difference in managing your assets.

    Complete management of hardware and software assets!