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faiston transforme a conectividade e a seguranca da sua empresa faiston

Transform your business’s Connectivity and Security!

Innovative solutions in IT, Cloud, Cybersecurity, and High-Performance Connectivity across all sectors.

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Main Services and Solutions

We boost your business with integrated services and solutions, combining innovation and strategy to maximize your results.

The numbers speak for us

+ 20

years of operation

+ 300

employees

+ 90%

NPS

+ 5,500

Partners Network

26

Presence across all 26 States + Federal District

Services and solutions

We offer a comprehensive and personalized portfolio of services, integrating innovation and strategy to help your business overcome challenges and achieve tangible results.
Cloud Services

Cloud Services

Modern, secure, and scalable cloud infrastructure, aligned with the digital transformation needs of your business.

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Cybersecurity Services

Cybersecurity Services

Total protection against digital threats with advanced security solutions, preventing risks and ensuring compliance.

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Connectivity Services

Connectivity Services

Robust and secure network solutions that ensure efficient and fast communication, essential for operations

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Managed IT Services

Managed IT Services

Integrated and secure management of the entire IT infrastructure, ensuring high performance and continuous availability for businesses.
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End User Support

End-User Support

We offer complete multichannel support to end users, ensuring rapid incident resolution and high employee satisfaction.
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Service Desk

Service Desk

A complete support center that prioritizes resolution and specialized support to maximize operational efficiency.

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END User Services Field Services

Field Service

On-site specialized technical assistance, covering the entire national territory with unmatched agility and efficiency.

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NOC - 24/7 Monitoring

NOC – 24/7 Monitoring

A continuous and proactive monitoring center ensures performance and uptime, with rapid actions in critical incidents

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Break & Fix

Break & Fix

Fast and efficient solution for equipment failures and repairs, ensuring operational continuity in IT environments.
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Hardware as a Service (HaaS)

Hardware as a Service (HaaS)

Provide the best in technology and devices without worrying about maintenance, all under a flexible service model.
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Asset Management and Logistics

IT Asset Management & Logistics

Total control and optimization of the IT asset lifecycle, with integrated supply management and advanced logistics.

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Professional Services

Professional Services

Strategic consulting for customized IT projects, offering end-to-end expertise for specific challenges.

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    End User - Complete solutions for end users, ensuring efficiency, <br />continuous support and productivity:

    End-User

    Complete solutions for end users, ensuring efficiency,
    ongoing support and productivity:
    • Service Desk: 24/7 multichannel support for fast incident resolution.
    • Field Service: On-site technical support in over 5,500 cities.
    • HaaS (Hardware as a Service): Device renewal on demand, with zero upfront investment.
    • Break & Fix: Quick repairs and replacements to minimize interruptions.
    Learn more about End User
    Data Service - Manage, protect, and scale your data with advanced, fully integrated solutions:

    Data Service

    Manage, protect, and scale your data with advanced, fully integrated solutions:
    • Data Management: Generate strategic insights to accelerate growth and decision-making.
    • Cloud: Public, private, and hybrid clouds tailored to your business demands.
    • Monitoring & Observability: Total visibility to prevent failures and increase efficiency.
    • Backup and Disaster Recovery: Protection against data loss and guaranteed continuity
    Learn more about Data Services
    Cyber ​​- We protect your company against threats and vulnerabilities with robust cybersecurity solutions:

    Cyber

    We protect your company against threats and vulnerabilities with robust cybersecurity solutions:
    • Security Cloud: Advanced security layer in public, private, and hybrid cloud environments.
    • SOC (Security Operations Center): Specialized 24/7 operations center for threat detection and incident response.
    • Identity and Access Management: Control and protection of sensitive data across all systems.
    • Compliance & Forensics: Ensure regulatory compliance and detailed analysis of security incidents.
    Learn more about Cyber
    Connect - We offer cutting-edge connectivity solutions to improve communication and bring access to hard-to-reach places:

    Connect

    We offer cutting-edge connectivity solutions to improve communication and bring access to hard-to-reach locations:
    • Starlink: High-speed internet for rural areas, agribusiness, and remote locations with limited access.
    • Resilient Connectivity: Dedicated links and hybrid solutions to ensure continuous operation.
    • Bandwidth Management: Complete control and optimization for distributed teams and connected branches.
    Learn more about Connect

      Articles

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      How to Maximize ROI with IT Outsourcing

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      Brazilian companies today face a challenging environment, marked by continued pressure to reduce costs and the need to do more with fewer resources. Expense optimization has become…
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      Managed Infrastructure Services: Why Outsourcing is Strategic for Your Company

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      Growth of cyberattacks by AI agents: challenges and protection strategies

      July 31, 2025 | blog
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      João Silva, Diretor de TI

      Bemobi Testimonial

      “Faiston helps us reduce costs and respond much more quickly to field maintenance demands. The certification of partner technicians is also a differential that brought more efficiency to our daily operations.”
      Fabio Gomes, Infrastructure Coordinator at Bemobi

      Case Study

      Bemobi faced high maintenance costs and slow technical support while managing on-site equipment maintenance. Partnering with Faiston brought agile support, certified technicians, and a significant reduction in response times and travel, ultimately optimizing resources and improving service availability.

      João Silva, Diretor de TI d

      Banco Yamaha Testimonial

      “The partnership with Faiston was essential for us to structure our internal support. With specialists in various IT areas, we were able to implement effective processes and offer a much better experience to our employees.”
      Renato Zaidan, Head of Infrastructure and Governance, Banco Yamaha

      Case Study:

      In 2022, Banco Yamaha partnered with Faiston to support ITSM implementation and enhance internal employee support. The involvement of multidisciplinary specialists provided the team with incident visibility, enabled key improvements, and elevated the quality of services, resulting in positive feedback and greater operational efficiency.

      Connect with experts who turn complex IT challenges into tailored strategic solutions for your business.

      Fill out the form and one of our consultants will contact you to understand your reality, map opportunities, and propose technological paths focused on performance, security, and scalability.