End Services

HaaS – Hardware As A Service

The Key to Your Business Continuity

Faiston offers Hardware as a Service (HaaS), allowing your company to access the most advanced hardware without the need for capital investment.

With the HaaS model, you rent equipment as needed, ensuring flexibility to keep up with technological evolution and eliminate obsolescence risks.

Count on Faiston to always operate with updated tools, in an agile and economical way.

We offer workstations, notebooks, desktops, accessories, and devices as a service—you only pay for usage, with all support, maintenance, and management included.

Benefits of HaaS

Flexibility and Scalability

Scale your operations without the financial burdens of purchasing new equipment. HaaS allows you to quickly adjust your technology park according to your business needs.

Initial Cost Reduction and Expense Predictability

Minimize initial costs and convert capital expenses (CapEx) into operational expenses (OpEx), ensuring better budget predictability through fixed monthly rates

Continuous Technological Updates

Stay updated with the latest technological innovations without worrying about hardware obsolescence.

24/7 Specialized Technical Support

Faiston provides uninterrupted technical support, ensuring that your equipment and operations are always performing at their best.

Our Solutions

At Faiston, we offer an extensive range of hardware equipment, from high-performance computers to robust servers, ready to meet any technological demand.

We complement our portfolio with services such as installation, maintenance, and equipment upgrades.

Specific Use Case: An e-commerce company increased its processing capacity by 50% during seasonal sales peaks, thanks to Faiston’s customized HaaS solution. Our solutions are shaped according to your specific needs, ensuring tangible and efficient results.

Faiston Services Portfolio

Service Desk

24/7 Service Desk for IT user support, with complete management of incident and service request lifecycle from Faiston or the client’s site.

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Field Service

On-site support for IT users with resident technicians, dedicated or ad-hoc technicians on demand, utilizing the partner network of technicians distributed throughout Brazil in microcomputer technologies, network, servers/storage, cabling, and VSAT.

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Asset management

Complete management of hardware and software assets with contract management, tracking asset movements among IT users, and conducting physical and logical inventory to keep the base updated, as well as optimizing new investments.

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IT Logistics

Distribution, storage, and movement services for IT equipment (including reverse logistics) with nationwide coverage.

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Implementation Process

Our implementation process is meticulous and customer-centered:

Initial Consultation: We assess your needs to propose the most suitable solutions.
Customized Planning: We develop a detailed plan tailored to your expectations.
Complete Installation: We execute the installation with agility and precision, minimizing downtime.
Post-Installation Support: We provide continuous follow-up and feedback to ensure satisfaction and efficiency of the service.

Our Differentials

Presence in all 26 Brazilian states and the Federal District, with a network of over 5,500 professionals, ensuring support in any region of the country.
Warehouse in Barueri, SP, with spare parts and strategically located storages to quickly respond to any need.
We are recognized for excellence in service, with an NPS greater than 9, highlighting our customers’ satisfaction with managed projects and services.

Testimonial

“Since we adopted HaaS, we eliminated the worry about the depreciation of our computers, and Faiston’s 24/7 support has been essential.”
Carlos M., IT Manager of a Service Company.

Case study

A financial institution reduced its IT costs by 30% while increasing productivity through the use of state-of-the-art equipment, all with Faiston’s innovative HaaS solution.