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Managed Services

Firewall

Smart Security, National Coverage and Agile Response for Your Business

We offer specialized firewall management, protecting corporate environments against advanced cyber threats, unauthorized access, and critical vulnerabilities.

Our expertise ensures the implementation of strict security policies, effective data governance, and agile incident response, ensuring continuous protection, high availability, and the integrity of your company’s digital reputation, regardless of the size or complexity of the operation.

Intelligent Firewall Management

Benefits of Firewall Management

Faiston’s firewall management provides unparalleled benefits for companies that need consistent protection, compliance, and availability, regardless of the region in the country.

National Coverage

Qualified technical support in all 27 federal units of Brazil and more than 5,000 cities, thanks to a network of 257 operational bases and 5,500 partner network.

Optimized Access Control

Constant creation and updating of rules that ensure protection without affecting productivity.

Vulnerability Reduction

Standardized processes, proactive updates, and immediate response minimize risks and exposure to attacks.

Compliance and Governance

Full alignment with LGPD, ISO 27001, and best market practices, with clear reports for audits.

24/7 Premium Support

In-house teams and partners ready to act at any time, drastically reducing response time.

Performance and Scalability

Solutions designed for complex environments, with high availability and minimal latency.

Strategic Focus

Your IT team operates in the core of the operation while security is handled by specialists.

    Solutions Offered by Faiston

    We offer managed firewall services, covering all stages of the network security lifecycle and adapting to different levels of technological maturity.

    We serve from companies with traditional infrastructure to organizations in hybrid or highly digitized environments, offering customized solutions for every size and sector.

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    24x7x365 Monitoring

    Shared Service Center (CSC) in São Paulo continuously monitors and operates rules, events, and alerts.

    Multivendor Management

    Advanced support for physical and virtual firewalls from leading brands (Fortinet, Cisco, Palo Alto, Sophos, Check Point, etc.).

    Rules Update and Optimization

    Periodic reassessment of permissions to meet the evolution of the business and risks.

    Incident Analysis and Response

    Agile integration with the client’s security teams, directly acting on the containment and eradication of threats.

    SIEM/SOC Integration

    Logs and events correlated with our SIEM platforms for centralized visibility and enhanced intelligence.

    Management and Technical Reports

    Dashboards and detailed reports, including auditing, compliance, performance indicators, violation attempts, etc.

    Hybrid and Scalable Support

    Operation in on-premises, cloud, and hybrid environments — ideal for expanding companies, distributed networks, and datacenters.
      Testimony

      Testimonial

      “Faiston made all the difference for the protection of our branches, which are spread throughout Brazil. The service is quick, the team demonstrates deep expertise, and we gained efficiency and peace of mind.”
      Carla M, Head of Infrastructure of a Agribusiness Sector Company

      “With Faiston’s firewall management, we saw a nearly 80% drop in critical alerts, and incident responses now take minutes, not hours. Moreover, we passed the compliance audit without reservations.”
      Ricardo B, IT Director – Logistics Group

      Testimony

      Testimonial

      “Since we integrated Faiston’s connectivity solutions, our operational efficiency has increased exponentially. The continuous assistance and robust infrastructure have provided us with the peace of mind we needed to focus on our core business.”
      – IT Management, Meat Processing Group.

      Case Study:

      One of our clients, a Meat Processing Group, sought to improve its IT infrastructure. With Faiston’s connectivity solutions, they managed to optimize their network by 40%, resulting in a reduction in operational costs and a 30% increase in service speed.

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        Logistics Group Case Study

        Challenge
        Multiregional environment, heterogeneous firewalls, and difficulty in centralizing rules and events.

        Faiston Solution
        Standardization of hardware with Fortinet and Cisco, integration via SIEM, new policies segmented by unit/region, dedicated training for local teams, and technical support through Faiston’s regional bases.

        Results

        • 85% reduction in false positive alerts
        • 100% compliance in the annual ISO 27001 audit
        • Response to critical incidents: reduction from 2 hours to 8 minutes after integration with CSC
        • High satisfaction of remote units with the new support and operational agility

        Differentials

        • Unmatched National Presence: Exclusive infrastructure with 2 CSCs, 12 warehouses, 257 operational bases, and 49 laboratories in the largest cities.
        • Over 5,500 Partner Network: A team capable of operating in any city in Brazil, with proven expertise.
        • Multivendor Certified Team: Award-winning certifications in leading market solutions for servicing heterogeneous and hybrid environments.
        • Customized and Proactive Service: Close relationship, support tailored to your SLA, with a dedicated team and monitoring of results.
        • Secure and Transparent Methodology: Clear processes, detailed documentation, and total focus on compliance, continuity, and performance.
        • Reach and Speed of Response: Immediate service, even in remote locations, ensuring operational security wherever your business is located.
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        Discover vulnerabilities and customized improvement opportunities for your infrastructure.

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