Major Call Center
One of the largest call centers in Brazil.
In the areas of infrastructure, customer service, and process automation, provide customers with the best strategies to choose and implement the right solutions in a personalized way.
Installation, Operation, Specialized Support and equipment maintenance (Network, Firewall, Storage and Servers) covering around 1,000 equipments.
- IT availability guarantee
- Maintenance of EoS (end of support) equipment in the data center
- First level server monitoring and administration
- Administration of Database Instances
- LAN/WAN network management
- Management of firewall rules
- Cost reduction
- Customer partnership relationship
- Customer focus on core business
- SLA for maintenance and availability of the environment 24x7x365