Serviços gerenciados de TI

Processos, ferramentas e conhecimento para manter o ambiente disponível e performático.

Da governança e processos à transformação digital e cloud, conte com serviços tecnológicos da Faiston em:

  • Break Fix
  • Field Service
  • Service Desk
  • Gestão de Acessos
  • Big Data
  • Inteligência Artificial
  • Logística
  • Segurança, acesso e identidade​

RPA SERVICES

Automate processes, increase productivity, reduce costs and improve performance in any business area​

Through the Continuous Improvement cell, Faiston guarantees a range of services specific to business growth and improvement, supporting the growing improvement of the NPS.

Processes can either be improved or start to be automated.

Além de suporte à disposição 24×7, em todo Brasil

TALK TO OUR SPECIALIST

CAPABILITIES

PROCESS MAPPING

Identification services and feasibility analysis of possible activities for automation with a senior Process team that prepares the blue print.

ROBOT SPECIFICATION

Process mapping, identifying points of human interaction , integration with other systems, and construction of the specification document.

CONSTRUCTION

Robot construction with experienced team using open-source tools (i.e., Python).

DEPLOY

Validation of robots with functionality tests and transfer to the production environment after homologation.

24/7 MONITORING

Monitoring failures in the operation of robots and escalation of the DEV team to restore the robot.

SUPPORT AND MAINTENANCE

Robots support and maintenance in production.

PROCESS MAPPING

Identification services and feasibility analysis of possible activities for automation with a senior Process team that prepares the blue print.

ROBOT SPECIFICATION

Process mapping, identifying points of human interaction , integration with other systems, and construction of the specification document.

CONSTRUCTION

Robot construction with experienced team using open-source tools (i.e., Python).

DEPLOY

Validation of robots with functionality tests and transfer to the production environment after homologation.

24/7 MONITORING

Monitoring failures in the operation of robots and escalation of the DEV team to restore the robot.

SUPPORT AND MAINTENANCE

Robots support and maintenance in production.

DIFFERENTIALS

Efficiency and agility rate improvement.

8-fold increase in sector productivity impacted by automation.

Optimization of work carried
out by employees.

Automation enables 24/7 production in the sector impacted by robots.

Increase in industry productivity by integrating different
systemson different platforms (i.e., legacy systems).

NPS above 9 in surveys
conducted for projects
and managed services.

Reduction of the sector’s error rate, promoting the growth of the quality of the services performed.

Reduction of
training costs.

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    Learn about all Faiston services and solutions

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    IT INFRASTRUCTURE
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    The digital transformation is complete: public and private cloud, integrated solutions, management, monitoring and specialized support services.

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    productivity, reduce costs and
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    in any area.

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    BREAK & FIX
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    Fine pieces of equipment and an excellent IT structure are not guarantees that your company will not stop. It is necessary to combine preventive and corrective maintenance. 

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