BREAK & FIX SERVICES
Equipment outages imply in productivity and efficiency loss.
Serviços gerenciados de TI
Processos, ferramentas e conhecimento para manter o ambiente disponível e performático.
Da governança e processos à transformação digital e cloud, conte com serviços tecnológicos da Faiston em:
- Break Fix
- Field Service
- Service Desk
- Gestão de Acessos
- Big Data
- Inteligência Artificial
- Logística
- Segurança, acesso e identidade
Além de suporte à disposição 24×7, em todo Brasil
CAPABILITIES
24/7 MONITORING
Monitoring of alarms on non-warranted equipment from manufacturers with remote support to confirm the hardware problem and start replacing the damaged equipment.
WAREHOUSE AND STORAGES
Warehouse in Barueri, SP, and satellite storages in major capitals with complete spare parts, parts and components positioned to service faulty hardware.
IT LOGISTICS
Distribution, storage, equipment movement including reverse of damaged equipment for laboratory repairs.
FIELD SERVICE
Hardware technician to replace damaged equipment locally with our own professionals or an accredited partner distributed throughout Brazil.
REPAIR LABORATORY
Repair service for damaged equipment returned from locations in our own laboratory or in any of the certifield labs located in major Brazilian cities.
DIFFERENTIALS
Cost reduction with manufacturers contract renewal, enabling a longer equipment lifecycle.
Increase in the equipment lifecycle without warranty with cost reduction in new Capex investments.
Technical presence in all capitals and Partner Network with more than 2,600 approved partners distributed throughout Brazil.
NPS above 9 in surveys conducted for projects and managed services.
Central warehouse, in Barueri, SP, with spares, parts, and components to serve the region and replacement of storages distributed in major Brazilian capitals.
Satellite storages with complete parts, parts and components positioned to meet critical services in Brazil.
Schedule a meeting
Learn about all Faiston services and solutions
IT INFRASTRUCTURE
SERVICES
Implement digital infrastructures
with Faiston and guarantee services
managed first
and second level.
SECURITY
SERVICES
Prevention, management and
the best solutions for
to ward off threats a
of cyber-attacks.
CLOUD MANAGED
SERVICES
The digital transformation is complete: public and private cloud, integrated solutions, management, monitoring and specialized support services.
RPA
SERVICES
Automate processes,
increase productivity,
reduce costs and improve
performance in any area.
BREAK & FIX
SERVICES
Fine pieces of equipment and an excellent IT structure are not guarantees that your company will not stop. It is necessary to combine preventive and corrective maintenance.